Q: How do I start my order?
The first step is to email me (image uploading coming soon) pictures of your pet (see below for suggestions) and pay for your sculpture, which I will invoice you for via Paypal. Once I receive confirmation of your payment and pictures, we’ll get started.
Q: How long does it take for you to complete a sculpture of my pet?
This varies from 2 weeks in spring/summer to 3 weeks closer to fall and holidays.
Q: What size are the sculptures?
A: This is a hard one because it has almost always depended on what is wanted…I say about the length of a Coke can for a medium dog lying down; about six inches in height etc. And of course, the life size for pets not over 16″ in length or height.
Q: Can you do specialized bases, such as grass, dog bed or outdoor scene?
A: Yes, I can provide any look you desire. Some complex scenes may require additional costs. Please contact me with specifics.
Q: Are gift certificates available?
A: Yes, we can provide you with a personalized gift certificate. Please contact me with specifics.
Q: What are your pieces made of?
A: Polymer clay, which enables me to get very detailed, plus it is extremely durable.
Q: Can a full size piece stay outside?
A: Yes, however, some protection from all day sun is recommended by the clay company, for example, consider placing your statue under a tree etc. to prevent the paint from fading.
Q: Can more than one pet go on a single base?
A: Yes, any combination of pets is available.
Q: Does it help you to meet the pet?
A: Honestly, no it doesn’t. The image I follow is through the pictures sent. A pet is often not in its typical state when meeting someone unfamiliar.
Q: Are photos mailed returned with the order?
A: Yes, and great care is taken to protect them while I work – they’re placed in a protective plastic sleeve.
Q: What type of photo produces the best result?
A: The best possible results are with photos taken at eye level with the animal. Otherwise their proportions are off.
Q: What if my pet is deceased and I can’t get an eye level photo?
A: I will work with the photos you have, and I always communicate if I have questions or concerns.
Q: Do you sell/ship your work outside of the United States?
A: Yes! I have sent sculptures all over the world. Please contact me for payment and shipping details.
Q: What type of bases are available for my completed sculpture?
A: I offer round, oval, rectangular and square bases as standard stock items. Custom bases are also available.
Q: Can I add a name-plate or details to my sculpture?
A: Yes, we offer the option to affix an engraved brass plate to the base of your sculpture. Prices begin at $20 plus .26 per letter engraved.
Q: How many photos should I plan to send you?
A: I suggest you provide between 2-8 images taken at eye level for the best possible likeness.
Q: What if my sculpture arrives damaged?
A: In the unlikely event of breakage during transit, your sculpture is insured. It will be either repaired or replaced, and re-shipped at no additional cost.
